Privacy

WowGive takes your privacy seriously and this privacy notice explains how we may collect and process information about:

This website is owned and operated by IT Tradelink Ltd (a company registered in the UK, registration no. 4179713) trading as WowGive.

Submitting your personal details

Our website and mobile app may invite you to submit your contact or payment details and/or other information about yourself or your organisation, or we may invite you to send us emails, which will also identify you.

Use of information

In each case, the purpose for which you are invited to provide us with information is clear. We will not use your information for purposes that are not clear when you provide your details, and we will not disclose it outside IT Tradelink Ltd, except to service providers acting on our behalf or in other very limited circumstances, for example, with your consent or where we are legally obliged to do so.

Where you no longer wish to receive information from us, we will in each correspondence with you provide you with an opportunity to inform us that you no longer wish to receive such information from us. Alternatively you can contact us and update or delete the information we hold about you.

When applying for an account with us or when providing your contact details via this website or our mobile apps, we may need to contact you via telephone and/or email in relation to the account and/or your enquiry. Whenever sending an email or other communication to us, we may retain this communication in order to process your queries, respond to requests and/ or improve our services.

When you enter your payment details into the WowGive mobile app, this information is transmitted to the payment processor and held securely on PCI compliant systems. For more information, see the Payment Card Industry Data Security Standard (PCI DSS) website at www.pcisecuritystandards.org. WowGive does not store credit card information on our own systems.

All donors have a privacy setting within the WowGive app that allows them to remain anonymous to the extent they wish. If they wish to remain anonymous, their real name and contact details will not be made public or passed on to anyone, except our payment processor for the sole reason of processing the payment. Anonymous users will be identified within the WowGive system with a unique identifaction number, and they can use to use a pseudonym (username) for further communication with other users of the platform, or charities.

IT Tradelink Ltd stores information in accordance with the Data Protection Act 1998. Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to guarantee safety, you are submitting information to us at your own risk.

Analytics and anonymity

This mobile application uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies, to help us analyse how users interact and use our website.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will use the information on behalf of IT Tradelink Ltd for the purpose of evaluating your use of the mobile app, compiling reports on app activity for us, and providing us with other services relating to app activity and internet usage. The IP address that your mobile device conveys within the scope of Google Analytics, and it will not be associated with any other data held by Google.

Anti-money laundering policies and procedures

For a brief explanation of our anti-money laundering policies and procedures, please see our Terms and Conditions .

Enquiry to the information held by us

For further information about the data that IT Tradelink Ltd has stored about you, please contact IT Tradelink Ltd. In that respect, you may request that incorrect data about you is corrected or that we cease to process data about you.

Governing law and choice of jurisdiction

The use of this website is governed by English law, and any disputes relating to or arising out of this website shall be dealt with by the English courts.